We support you on application and process questions, we analyse your process data logs, and we provide advice on your recipes and parameters.
We convey basic knowledge for the operation, maintenance and troubleshooting of our systems and devices. This includes working with process visualisation, process optimisation, and all generations of controllers. Customer training courses on a variety of topics are conducted yearly at our premises. Our in-house application lab enables us to test the lyophilisation capability of your products and to perform trial drying operations for you or in collaboration with you.